FAQS
1. Do I need to have an account to order?
No, you can place an order as a guest.
However, creating an account comes with several benefits:
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Faster and easier checkout
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Access to your order history and order status
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Exclusive updates on new arrivals and special promotions
2. What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Discover, American Express) and PayPal payments.
3. How secure is my online order?
Your security is our top priority. When you purchase online using your credit card, your information is entered into a secure SSL-encrypted webpage.
Your payment details are transmitted directly to our payment processor for authorization and are never stored on our servers.
4. Are there any exchange rates?
All transactions are processed in U.S. Dollars (USD).
If your payment method uses a different currency, your total will be converted automatically according to your bank’s daily exchange rate on the date of processing.
5. How do I set my shipping address?
Our website and system are based in English, so please enter all information using the English alphabet only (including punctuation).
If your address includes non-English letters, please replace them with similar English characters to ensure smooth delivery.
6. Can I change my shipping address after placing an order?
Please note that once your order has been processed or shipped, the shipping address cannot be changed.
We recommend entering your residential address instead of a temporary or vacation address, as customs processing times may vary.
7. How long does shipping take, and how can I track my package?
Delivery time depends on the shipping method you selected.
Once your order is shipped, you will receive an email with a tracking number and tracking link.
Please note that we are not responsible for delays caused by your local customs department.
8. What should I do if I’m missing items in my order?
If any item is missing from your order, please contact us immediately at offical@PARRYLINE.com with your order number.
We’ll investigate and resolve the issue promptly.
Still have questions?
If you have any other inquiries, please contact us directly at offical@PARRYLINE.com — we’re happy to help!